EarnIn is a revolutionary financial services app that empowers users by providing early access to their earned wages, helping them avoid traditional payday loans and fees. They have been featured in Forbes Fintech 50 in 2019 and won Inc. Magazine’s Best In Business Awards in the Economic/Financial Equity category in 2023. More recently, EarnIn has been named as one of the best loan apps of 2024 by Forbes Advisor.
The Challenge
With rapid growth and increasing demand, Earnin wanted to ensure they continued providing the best experience for their users. They approached Galactic Fed to conduct a full audit and develop a comprehensive strategy to optimize their platform’s performance, enhance user engagement, and drive customer satisfaction.
